SUPPORT

Contact Bad Times AI

For account, creation, payment, privacy, safety, or rights-related help, email us from the address linked to your Bad Times AI account.

[email protected]

Creation or account help

Include your account email, job ID if available, and a short description of what happened. For a failed creation, include the time you started it and the template you selected.

Payments and refunds

For a Waffo payment, include your account email, purchase date, and Waffo order or receipt reference. Read the Refund Policy before sending a request. Never send card numbers, passwords, API keys, or one-time codes.

Privacy, safety, and rights reports

For privacy, impersonation, copyright, or other content concerns, identify the relevant account or job where possible and explain the issue. We may request information needed to verify the request before acting.

Response handling

We review support requests in the order received. Payment, privacy, and safety reports are prioritised for review. This contact channel is for Bad Times AI support; Waffo checkout and payment-method questions may also be subject to Waffo's support process.